FAQ – Seek Home

Our sustainable home decor products are crafted using eco-friendly materials, recycled materials, or sustainable practices that minimize environmental impact. We prioritize sourcing from ethical and eco-conscious suppliers.
Yes, many of our products incorporate recycled materials, such as reclaimed wood, glass, or metal. Look for the "Sustainability" label on product pages for details.
Absolutely! We offer a range of organic and natural home decor items, including bedding, textiles, and decorative pieces made from alpaca wool, linen, and other natural materials.
We collaborate with suppliers who adhere to fair labour practices and provide safe working conditions. We also support artisans and craftspeople, valuing their skills and expertise.
Our sustainable products often carry certifications such as Forest Stewardship Council (FSC) for responsibly sourced wood, Responsible Down Standard (RDS) for or down inserts. OEKO Tex Standard 100 Specific certifications vary by product.
We use recyclable and eco-friendly packaging materials. Please check your local recycling guidelines or reuse our packaging for other purposes.
Yes, our products are free from harmful chemicals, toxins, and heavy metals. We prioritize using natural and non-toxic dyes and finishes.

Yes, we have a selection of vegan-friendly home decor items made without the use of animal products or by-products.
We are committed to offsetting the carbon emissions associated with shipping through partnerships with carbon-neutral shipping providers and supporting reforestation initiatives.
Yes, we collaborate with artisans and communities worldwide, ensuring that their traditional craftsmanship is respected, and they receive fair compensation for their work.
Certainly! Feel free to contact our customer support team, and they will provide you with detailed information about any product's sustainability features.
Yes, we actively support a number of different causes and donate a portion of our proceeds to organizations dedicated to sustainability and the well being of humanity, and the environment locally and internationally. We change where donations are allocated depending on the community and international needs.
We prioritize waste reduction by using minimal and recyclable packaging, implementing efficient inventory management, and minimizing excess production.
Yes, we offer eco-friendly gift wrapping options using recycled materials. Select this option at checkout for an additional cost.

While we don’t currently offer shipping outside of Canada online; we can do a custom order for you and have it shipped internationally. Please connect with us directly via email at hello@seekhome.com to place your order, and we will provide a shipping quote. Customs and duties fees are the responsibility of the customer.
Domestic shipping can take up to 5 business days.

Shipping is calculated at checkout and is based on the weight, dimensions and location.
We do not offer free shipping at this time.

Yes, we have a hassle-free return and exchange policy. Please refer to our Returns and Refunds policy for details on the process.
Yes, we have a hassle-free return and exchange policy. Please refer to our Returns and Refunds policy for details on the process.
A refund request can be submitted within a month after the purchase is made.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Sustainability